FAQ
Q: How long does it take for my order to be shipped?A: We ship within 1-2 business days if items are in stock. Items at our warehouse will be shipped within 2-5 business days.
Q: How will my order be shipped?
A: USPS
Q: Do you ship internationally?
A: We ship only to the United States and Canada.
Q: What is the shipping cost?
A: The shipping cost throughout the U.S. is $8.95 which includes insurance. If you are ordering from Canada, shipping cost including insurance is $13.95. Canadian customers are responsible for all duties and Canadian taxes.
Q: What types of payment do you accept?
A: We process our payments through Paypal. We accept Paypal credit cards, debit cards, and bank transfers through PayPal. Q: Do I need a Paypal account?
A: No, Paypal will securely handle the payment transaction.
Q: Is your website secure?
A: We use Paypal for our transactions. Paypal minimizes fraud by use of data encryption and other fraud methods.
Q: Do you charge sales tax?
A: We are required to collect all applicable sales tax for New York customers.
Q: What is your return policy?
A: Money back guarantee. Email us within 14 days if you wish to return or exchange any items. If item is returned we will refund your money less shipping and handling charges. There are no restocking fees if you are not satisfied with your purchase.
We will refund shipping costs, if your return is due to our error.
We aim to please!
